5 Rules to Rub Out Rude Writing
Guest Blog
By Eliza Dolin of Ivy Quill Communications
Savvy business professionals would never think of being impolite in conversations with their colleagues or customers. But all too often, they are unintentionally graceless and unpolished in how they present themselves in writing.
And in a world of innumerable emails, websites, Powerpoint presentations, and tweets, good business writing matters more than ever.
Whether you’re persuading, informing, educating, or instructing your target audience, effective writing evokes the reaction you want. It could be generating sales, increasing referrals, claiming a promotion or improving office morale. Regardless of your purpose in putting finger to… Continue reading
What makes a great supervisor? – Part 1
Great supervisors follow the same rules when working with their employees. How many of these rules do you follow? How many of these rules does your supervisor follow? If you gave your employees a score card – how would they rate you?
Rule #1. Treat all your employees fairly – that means workload, expectations and treatment. What you’re willing to do for one, you must be willing to do for all.
Sub-tip: Do not play favorites or develop special friendships with anyone you supervise – that will undermine your authority and open you up to… Continue reading
Gratitude Is a Slippery Skill … or Not
Guest Blog
By Dr. Kirk Mahoney
Gratitude is a slippery skill … or not. Here are five reasons for this dichotomy.
1. Gratitude is reciprocal … or not. People who are targets of gratitude often reciprocate, but gratitude is not necessarily reciprocal. For example, you may thank a client and not get any thanks in return. Remember, though, that gratitude often will be reciprocated eventually, just not necessarily from the original target of your gratitude.
2. Gratitude comes naturally … or not. Some people seem to have a natural skill for expressing gratitude, but it does not come naturally for… Continue reading
Challenging Styles?
If you are working with someone who has the same style and the same priorities you do, your communication will be clear and flawless. This doesn’t happen very often in my work life. I’ve got some tips I’ve been using that seem to work well.
Take a moment. When someone is using a completely different style of communication I can emotionally react to that style. I might get offended with someone being aggressive or impatient with someone else who is taking a long time to get to the point. Rather than react to their behavior, it’s more productive if… Continue reading
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