Negotiation – a dirty word?
Just the word – negotiation – can bring up that nervous feeling. The next couple of blogs will give you some tips that might settle those feelings.
Let’s look at why you might be nervous when it comes to negotiation.
1. Confrontation. Some people think negotiation is an argument. It doesn’t have to be confrontational. In fact, effective negotiation is characterized by the parties working together to find a solution, rather than each party trying to WIN the contest of wills.
Keep in mind an attitude of cooperation, that will set the tone for the interaction.
2. Win at… Continue reading
Stealing Ideas
“It is better to take what does not belong to you than to let it lie around neglected.” —Mark Twain
The writer Wilson Mizner said if you copy from one author, it’s plagiarism, but if you copy from many, it’s research.
Look around your industry and see who is doing well. Create top 10 lists of those that excel in a particular area such as customer service, new business, product innovation, services per customer, etc. Examine your top 10 on the list and document what they are doing well and how they are doing it. Send out staff members to… Continue reading
Do you remember a time when we didn’t have Google? Hard to recall isn’t it? It puts so many ideas, facts, information right at our fingertips. It is amazing. I use Google for many different things.
One use I’ve come across lately is when you want to kick start your creativity. Google everything. I mean everything. Google your dreams, Google your problems. Don’t ask a question before you Google it. You’ll either find the answer or you’ll come up with a better question.
Put in your most difficult business issue and see what comes up. Google can lead you to… Continue reading
Taking a break!
I'm taking a break over this holiday season! I'll be back in early January. I'm working on something special that I'm excited to share.
Have a wonderful holiday season. Enjoy your friends and family!! Be safe and happy.
Leave your comments below if you’d like!
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You don’t have to say a word!
When you want to get a message across sometimes you don’t have to say a word. Body language makes up 55% of communication, 38% is your tone of voice and only 7% is words.
Think about the last time you prepared for a difficult conversation. How much time did you spend on crafting just the right words to say and how much time did you spend thinking about how you wanted to deliver the conversation? If you’re like me, I spent more time on the words – which I didn’t use anyway.
Here are some simple tips to come… Continue reading
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