Other encounters of a strange kind!
During the holiday season we can encounter some pretty difficult people. Some of these people we know and work with on a regular basis. Most employees are juggling extra duties during the holidays – you may be short staffed, due to folks taking their last “use it or lose it” vacation times. Add to that, shopping, cooking, coordinating children’s activities, decorating, long lines, crowded conditions and traffic. Is it any wonder people are difficult? Here are some tips to help you.
Staff members
Tip 1: Unusual. When the behavior is different than you… Continue reading
Who?
December’s blogs are devoted to dealing with difficult people. December can be a difficult month filled with expectations, pressure to get more done, and enough stress to fill a lifetime. It seems to me I encounter more difficult people during December than any other month of the year. It could be I notice more, have less patience or interact with more people during December.
From what I’ve learned, it starts with who I am in the moment. Have you watched the Wizard of Oz lately? If you remember, there’s Glenda, the good witch… Continue reading
What’s important?
I recently found this story and thought it was a good reminder as we head into December. I hope you’ll enjoy it as I did.
A professor stood before his philosophy class and had some items in front of him. When the class began, he wordlessly picked up a very large and empty mayonnaise jar and proceeded to fill it with golf balls. He then asked the students if the jar was full. They agreed that it was.
The professor then picked up a box of pebbles and poured them into the jar. He shook… Continue reading
Time Management(???)
Much has been written about time management – as if time is a “thing” or an object. Time is a dimension in which events can be ordered from the past through the present into the future. Time is a unit of measurement. You can’t expand or contract time, in fact you can’t manage time at all. I know this sounds a little philosophical but bear with me. When you believe that you need to manage time, you’re attempting to manage something apart from you which can be very stressful.
Replace time management with managing how… Continue reading
Put Away Childhood
A few years ago I read a very good article that explained why many adults experience so much stress during the holidays. Not only do we have more things to do during the holidays, we are comparing our holiday experiences to another time – our childhood. Here are some thoughts on what is happening.
Thought 1: Eating. As children our job was to show up at the dinner table and eat what was served. Children know when they are full and stop eating. After dinner they might clear the table, most likely they will… Continue reading
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