Negative Attitudes

I surveyed a group of managers and supervisors recently to be ready for my first day of training with the group.  The question was:  “What is your single biggest frustration that you find at work?”  The most frequent answer was – negative attitudes at work.  

When you work with someone who has a negative attitude it’s a drag.  You don’t want to go anywhere near that person.  You may walk on egg shells because you don’t know what might come out of their mouth.  
 
Managers and supervisors can’t have a negative attitude.  You know how you feel… Continue reading

Team Work

I had an incredible experience the other day.  As I was checking out at the local grocery store, my iPod shuffle separated from the earbuds and fell down between two counters.  There was a thin space between the immovable counters which had collected all sorts of things over the years.  

The manager, who had just gotten off her shift, rallied her co-workers.  Creatively they found a piece of cardboard, a metal wire and a broom.  At one point there were five employees lending assistance and advice.  They pulled old newspapers, a ten dollar bill (which went in the charity… Continue reading

Busy, Busy, Busy

When you call someone do you ask if they are busy?  When someone calls and asks that question, how do you answer?

Being busy, for most, is a way of life.  In fact, many people can’t imagine not being busy.  I’ve even heard some people argue with each other about who is busier – it’s like a badge of honor.  You win the gold prize if you are busier than every one around. 

I once asked a co-worker what would happen if her to-do list was all done.  She said that she wouldn’t know who she was if that happened.… Continue reading

PAY ATTENTION!

I was at the driving range the other day and I saw a little girl about 7 years old with her dad.  She was hitting the ball sometimes and trading off with her dad.  It looked like they were having a lot of fun.  

Soon her mom joined them.  Mom and Dad started talking.  Pretty soon the girl was loudly demanding that both watch her.  Mom and Dad would say in unison, “we’re watching”, and return to their conversation.  Even though the little girl’s back was to her parents, she could sense that they weren’t watching.

Children aren’t afraid… Continue reading

Tip into Confidence Some More

Did you try any of the tips from last post?  What worked for you?  I’ve got some more tips for you to check out.  I’ll pick it up where I left off.  

Tip 6:  What’s the worst that can happen?  Think about it – what’s the very worst that can happen?  Take a piece of paper and make three columns.  In the middle column list all the stuff that you’ve thought about – every single one.  When you’re done with that go to the top of the list and in the first column write down what you can… Continue reading