Attitude

Negative Attitudes

I surveyed a group of managers and supervisors recently to be ready for my first day of training with the group.  The question was:  “What is your single biggest frustration that you find at work?”  The most frequent answer was – negative attitudes at work.  

When you work with someone who has a negative attitude it’s a drag.  You don’t want to go anywhere near that person.  You may walk on egg shells because you don’t know what might come out of their mouth.  
 
Managers and supervisors can’t have a negative attitude.  You know how you feel… Continue reading

Team Work

I had an incredible experience the other day.  As I was checking out at the local grocery store, my iPod shuffle separated from the earbuds and fell down between two counters.  There was a thin space between the immovable counters which had collected all sorts of things over the years.  

The manager, who had just gotten off her shift, rallied her co-workers.  Creatively they found a piece of cardboard, a metal wire and a broom.  At one point there were five employees lending assistance and advice.  They pulled old newspapers, a ten dollar bill (which went in the charity… Continue reading

PAY ATTENTION!

I was at the driving range the other day and I saw a little girl about 7 years old with her dad.  She was hitting the ball sometimes and trading off with her dad.  It looked like they were having a lot of fun.  

Soon her mom joined them.  Mom and Dad started talking.  Pretty soon the girl was loudly demanding that both watch her.  Mom and Dad would say in unison, “we’re watching”, and return to their conversation.  Even though the little girl’s back was to her parents, she could sense that they weren’t watching.

Children aren’t afraid… Continue reading