challenge

Walking on egg shells?

Have you ever worked with someone who is really defensive?  

Supervised someone who gets angry when you give them feedback?

Challenged you every time you say something about being late?  “You don’t understand!  You’re picking on me!

Or one of my personal favorites – the blame-shift reaction:  “The problem is that we are understaffed!

There is a great approach when people have reactions to whatever is said to them.  You can use this approach for all kinds of reactions.

You begin to discuss the issue at hand.  Concentrate on the behavior or results,… Continue reading

Can’t we just all get along?

I recently had a client ask me the following:  “How do you manage when you have two people who don’t like each other and you need to have a meeting with them?  They are two peers and I’m running the meeting and have been told by their bosses to include them in the meetings and one says to me – keep me out of it as much as I can.
 
I’ve encountered this situation before.  Realize you are not here to make two people like each other.  Nothing you could do or say could make that… Continue reading

Picky Boss

My boss is driving me crazy!”  “He picks at everything I do!”  “I can’t seem to do anything right in the eyes of my boss!

Does any of those statements sound familiar?  Are you saying those things?  The number one reason people leave their jobs is their boss.

Before you head out the door, or worse – stay and become miserable, try the following steps.  Be warned, many people feel really uncomfortable when they are talking to people in authority – which in this case is your boss.… Continue reading

It’s all about you!

Today you’re reading my twenty-first blog post.  Yahoo!  Thank you so much for reading.  I’m having a blast writing these tips and love the comments that you leave.

The subjects that I’ve covered so far have come from clients and participants in my workshops.  Some subjects I have just “guessed” that you might like to have tips on.

This blog isn’t about me, it’s about you and what you need to achieve what you want.

So here are some questions for you (to help me share tips on what is important to you).  Help me out!!  Answer any… Continue reading