Communication

You don’t have to say a word!

You don't have to say a word!When you want to get a message across sometimes you don’t have to say a word.  Body language makes up 55% of communication, 38% is your tone of voice and only 7% is words.

Think about the last time you prepared for a difficult conversation.  How much time did you spend on crafting just the right words to say and how much time did you spend thinking about how you wanted to deliver the conversation?  If you’re like me, I spent more time on the words – which I didn’t use anyway.

Here are some simple tips to come… Continue reading

Challenging Styles?

Following is a blog post I wrote last year.  I think it bears repeating if you’re encountering difficult people during this holiday season.  I hope you enjoy it again.

If you are working with someone who has the same style and the same priorities you do, your communication will be clear and flawless.  This doesn’t happen very often in my work life.  I’ve got some tips I’ve been using that seem to work well.

Take a moment.  When someone is using a completely different style of communication I can emotionally react to that style. … Continue reading

What’s best?

Figuring out the most effective form of communication can be challenging.  There are so many ways we can communicate these days.  Not only are there the old fashioned ways – face to face, phone, email.  There is also texting.  Add to that all the social networks which are forms of communication.  Following is what I use and how I use each method.  I know I don’t take advantage of everything that’s out there and frankly I’ve chosen to stop with what I use right now.

Face to face:  Best form to strengthen relationships.… Continue reading

Challenging Styles?

If you are working with someone who has the same style and the same priorities you do, your communication will be clear and flawless.  This doesn’t happen very often in my work life.  I’ve got some tips I’ve been using that seem to work well.

Take a moment.  When someone is using a completely different style of communication I can emotionally react to that style.  I might get offended with someone being aggressive or impatient with someone else who is taking a long time to get to the point.  Rather than react to their behavior, it’s more productive if… Continue reading

Negotiation – an easier way!

The last blog talked about some barriers that we can bring to negotiation.  It’s important to bring the right attitude to the table.

Now that you are in the right mind set here are some factors for successful negotiating.

1. Know what you want:  The clearer you are on your interests and goals, the better your chance of success.

2. Know the other side:  Learn as much as you can about the people with whom you are going to be negotiating.  Know their negotiating style, their backgrounds, hopes, fears, aspirations, and their interests.  Little things do not mean… Continue reading