Other encounters of a strange kind!
During the holiday season we can encounter some pretty difficult people. Some of these people we know and work with on a regular basis. Most employees are juggling extra duties during the holidays – you may be short staffed, due to folks taking their last “use it or lose it” vacation times. Add to that, shopping, cooking, coordinating children’s activities, decorating, long lines, crowded conditions and traffic. Is it any wonder people are difficult? Here are some tips to help you.
Staff members
Tip 1: Unusual. When the behavior is different than you… Continue reading
Who is in your day?
Every day you encounter all sorts of people – people who are easy to get along with and others that are not. Here are some tips for those difficult people that you might run into on a daily basis.
Clients. Look at who you’re working with on a regular basis. Which clients are you spending the most time with? Unfortunately, many times you’re spending more time with your difficult clients than with those clients that are a joy to work with. You might be putting up with clients because they are paying your bills. … Continue reading
Who?
December’s blogs are devoted to dealing with difficult people. December can be a difficult month filled with expectations, pressure to get more done, and enough stress to fill a lifetime. It seems to me I encounter more difficult people during December than any other month of the year. It could be I notice more, have less patience or interact with more people during December.
From what I’ve learned, it starts with who I am in the moment. Have you watched the Wizard of Oz lately? If you remember, there’s Glenda, the good witch… Continue reading
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