Stealing Ideas
“It is better to take what does not belong to you than to let it lie around neglected.” —Mark Twain
The writer Wilson Mizner said if you copy from one author, it’s plagiarism, but if you copy from many, it’s research.
Look around your industry and see who is doing well. Create top 10 lists of those that excel in a particular area such as customer service, new business, product innovation, services per customer, etc. Examine your top 10 on the list and document what they are doing well and how they are doing it. Send out staff members to… Continue reading
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