Achieving Skills

During the holiday season we can encounter some pretty difficult people.  Some of these people we know and work with on a regular basis.  Most employees are juggling extra duties during the holidays – you may be short staffed, due to folks taking their last “use it or lose it” vacation times.  Add to that, shopping, cooking, coordinating children’s activities, decorating, long lines, crowded conditions and traffic.  Is it any wonder people are difficult?  Here are some tips to help you.

Staff members

Tip 1:  Unusual.  When the behavior is different than you… Continue reading →